This Privacy Policy explains how Raindust LLC ("we," "our," and "us") collects, uses, and protects your personal data when you visit or interact with RaindustMedia.com. By using our website, you consent to the practices described below.
Who We Are
Raindust LLC owns and operates RaindustMedia.com. This website distributes products and services for which the collection of your personal data may be necessary.
Our website address is: https://raindustmedia.com
What Personal Data We Collect and Why
Comments. When visitors leave comments on the site, we collect the data shown in the comments form, the visitor's IP address, and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms and Live Chat
When visitors engage with contact forms on the site, we collect the data shown in the said form, including name, email, and text contained inside that form. Information collected could also include the visitor's IP address and browser. This information will be used for customer service purposes and, in some cases, marketing purposes unless the user opts out.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie is saved in your browser containing the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.
Analytics
This site may use analytic and visitor tracking data, including Google Analytics and live chat interactions. This data will be used for website performance, statistics, and other analyses.
Who We Share Your Data With
We may share information with third parties who help us provide necessary services, including orders, store services, and other relevant products and services to you.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process on our store.
Store and Checkout Data
While you visit our site, we may track:
- Products you have viewed — used to show you products you have recently viewed
- Location, IP address, and browser type — used for purposes like estimating taxes and shipping where applicable
- Shipping address — collected so we can estimate shipping and fulfill orders
We also use cookies to keep track of cart contents while you browse our site.
When you purchase from us, we collect your name, billing address, shipping address, email address, phone number, credit card and payment details, and optional account information. We use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
We generally store information about you for as long as we need it for the purposes for which we collect and use it. We may store order information for tax and accounting purposes — this includes your name, email address, and billing and shipping addresses.
Who on Our Team Has Access
Members of our team have access to the information you provide us. Administrators and Shop Managers can access order information (what was purchased, when, and where it should be sent) and customer information (your name, email address, and billing and shipping information). Our team members have access to this information to help fulfill orders, process refunds, and support you.
Payments
We accept payments through Square. When processing payments, some of your data will be transferred to Square, including information required to process or support the payment, such as the purchase total and billing information.