Terms & Conditions

Acceptance of Terms

These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements between us.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Raindust and its licensors.

Work Product Ownership

Any copyrightable works, ideas, discoveries, inventions, patents, products, or other information (collectively the "Work Product") developed in whole or in part by Raindust in connection with the Services will be the exclusive property of Client.

Upon request, Raindust will execute, within a reasonable period of time, all documents necessary to confirm or perfect the exclusive ownership of Client to the Work Product.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Raindust. Raindust has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You further acknowledge and agree that Raindust shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Refund Policy

Raindust LLC aims to provide high-quality services and products for the Client. Given that Raindust LLC offers non-tangible, irrevocable goods and services, a strict no-refund policy remains in place.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Description of Services

Proofreading

Text will be proofread for spelling and typos, punctuation, and grammar.

Editing

Text will be edited for punctuation, word choice, spelling and typos, grammar and syntax, style and tone according to subject and audience, and suggestions to improve clarity and cohesiveness.

Editing + Proofreading

Text will be edited and proofread in two phases. Phase One covers editing for spelling, typos, punctuation, grammar, syntax, style, tone, and word choice. Phase Two covers proofreading for spelling, typos, punctuation, and grammar after you have made all desired changes.

Payment

Client agrees to pay all fees, in full, upon order placement, unless otherwise agreed upon in writing. In the case of monthly plans, fees will be automatically deducted from the chosen payment method every month. Client may cancel at any time by notifying the Business in writing.

Regarding manuscript writing, ghostwriting, editing, and/or proofreading, Client agrees to pay the full fee or the previously agreed-upon partial fee — no less than 50% of the total cost — upon engaging Business services. The finished product will be released to the Client upon successful payment of all fees.

If Client fails to pay for the Services when due, Business has the option to treat such failure as a material breach of this Contract, and may cancel this Contract and/or seek legal remedies.

Monthly Plan

Monthly plan includes Editing, Proofreading, or the Editing + Proofreading combination of any number of documents up to 35,000 words in a 30-day period. Additionally, the monthly plan includes unlimited revisions within a 45-day period from the order date of all included documents within a chosen month.

Confidentiality

Business and its employees, agents, or representatives will not at any time or in any manner, either directly or indirectly, use for personal benefit, or divulge, disclose, or communicate in any manner, any information that is proprietary to Client. Business will protect such information and treat it as strictly confidential.

This provision will continue to be effective after the termination of this Contract. Upon termination, Business will return to Client all records, notes, documentation, and other items that were used, created, or controlled by Business during the term of this Contract.

Warranty

Business shall provide its services and meet its obligations under this Contract in a timely and workmanlike manner, using knowledge and recommendations which meet generally acceptable standards in Business' community and region, and will provide a standard of care equal to, or superior to, care used by service providers similar to Business on similar projects.

Default

The occurrence of any of the following shall constitute a material default under this Contract:

• The failure to make a required payment when due
• The insolvency or bankruptcy of either party
• The subjection of any of either party's property to any levy, seizure, or general assignment for the benefit of creditors
• The failure to make available or deliver the Services in the time and manner provided for in this Contract

If a party defaults by failing to substantially perform any provision, term, or condition of this Contract, the other party may terminate the Contract by providing written notice describing the nature of the default. The party receiving such notice shall have 30 days from the effective date of such notice to cure the default(s).

Dispute Resolution

The parties will attempt to resolve any dispute arising out of or relating to this Agreement through friendly negotiations. If the matter is not resolved by negotiation within 30 days, the parties will resolve the dispute through binding arbitration under the rules of the American Arbitration Association. The arbitrator's award will be final, and judgment may be entered upon it by any court having proper jurisdiction.

If there is a dispute relating to any provisions in this Contract, each of the parties shall be responsible for, and pay in their entirety, its respective fees, costs, and expenses incurred, including all out-of-pocket costs of collection, court costs, and attorney fees and expenses.

Force Majeure

If performance of this Contract or any obligation under this Contract is prevented, restricted, or interfered with by causes beyond either party's reasonable control, and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event.

Force Majeure includes, without limitation, acts of God, plague, epidemic, pandemic, outbreaks of infectious disease or any other public health crisis, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, national emergencies, insurrections, riots, or wars, strikes, lock-outs, work stoppages or other labor disputes, or supplier failures.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Georgia. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.

Neither party may assign or transfer this Contract without the prior written consent of the non-assigning party, which approval shall not be unreasonably withheld. This Contract may be modified or amended in writing by mutual agreement between the parties.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.